8.
"There are people who, instead of listening to what is being said to them, are
already listening to what they are going to ________ themselves." (Albert Guinon)
(Source: http://www.leadershipnow.com/listeningquotes.html)
Conversation skills quotes (2)
9.
"When people talk, listen completely. Most people never ________." (Ernest
Hemingway)
10.
"To listen closely and ________ well is the highest perfection we are able to attain
in the art of conversation." (Francois de La Rochefoucauld)
11.
"I only wish I could find an institute that teaches people how to listen. Business
people need to listen at least as much as they need to talk. Too many people fail to realise
that real ________ goes in both directions." (Lee Iacocca, Former CEO Chrysler
Corporation)
12.
"Seek first to ________, then to be understood." (Stephen R. Covey, 7 Habits of
Highly Effective People)
13.
"I would say that listening to the other person's ________ may be the most
important thing I've learned in twenty years of business." (Heath Herber, Herber
Company)
14.
"When I left the dining room after sitting next to Mr. Gladstone, I thought he was
the cleverest man in England. But after sitting next to Mr. Disraeli, I thought ________
was the cleverest woman in England." (A woman when asked her impression of the two
English statesmen Benjamin Disraeli and William Gladstone after dining with them.)
15.
"How can you have charisma? Be more concerned about making others feel good
about ________ than you are making them feel good about you." (Dan Reiland)
16.
“________” On my television show, I probably use this word more than any other.
It’s the greatest question ever asked and it always will be. And it is certainly the surest
way of keeping a conversation lively and interesting. (Larry King, How to Talk to
Anyone, Anytime, Anywhere)
(Source of most quotes:
http://www.leadershipnow.com/listeningquotes.html
)
GRAMMAR. Types of questions
1.
Work in groups and match six types of the questions with the sets of examples and
the comments about each type of question (Cards are on p.
TYPES OF
QUESTIONS
63) Do you agree with all the comments?
2.
Turn over all the cards, so they are face-down. Turn over one of the larger cards
(with the comments) and read the comment aloud to your partners, who have to
remember the type of question and the examples.
Making questions
1. Add question tags to these statements.
a. You work in marketing.
b. The music’s a bit too loud.
c. The opening speech was very inspiring.
d. The journey wasn’t too bad.
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